Basic Plan
$50 /mo
- Database Backup(Weekly)
- Site Backup(Weekly)
- 24/7 Uptime monitoring
- Performance Monitoring
- Google Analytics connected
- Malware removal(1 x week)
- Database Optimization
- Security Scan (1 x week)
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- Email Support
- Weekly Report
Standard Plan
$125 /mo
- Database Backup(4 x Weekly)
- Site Backup(4 x Weekly)
- 24/7 Uptime monitoring
- Performance Monitoring
- Google Analytics connected
- Malware removal(4 x week)
- Database Optimization
- Security Scan (4 x week)
- Basic Bug fixes & website edits
- Website Content update(Weekly)
- Site speed Improvement(Weekly)
- Securing Files and Folders
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- Email Support
- Weekly Report
Pro-Enterprise Plan
$300 /mo
- Database Backup(Daily)
- Site Backup(Daily)
- 24/7 Uptime monitoring
- Performance Monitoring
- Google Analytics connected
- Malware removal(Daily)
- Database Optimization
- Security Scan (Daily)
- Basic Bug fixes & website edits
- Website Content update(Daily)
- Site speed Improvement(Daily)
- Securing Files and Folders
- Broken Link audit Monitoring
- DNS Security Monitoring
- Disk Space Monitoring
- Cache Management and Monitoring
- Developer Assistance Available
- Verify site crawlability
- Mobile usability
- Email Support
- Weekly Report
Basic Plan
$40 /Month
- Database Backup(Weekly)
- Site Backup(Weekly)
- 24/7 Uptime monitoring
- Performance Monitoring
- Google Analytics connected
- Malware removal(1 x week)
- Database Optimization
- Security Scan (1 x week)
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- Email Support
- Weekly Report
Standard Plan
$100 /Month
- Database Backup(4 x Weekly)
- Site Backup(4 x Weekly)
- 24/7 Uptime monitoring
- Performance Monitoring
- Google Analytics connected
- Malware removal(4 x week)
- Database Optimization
- Security Scan (4 x week)
- Basic Bug fixes & website edits
- Website Content update(Weekly)
- Site speed Improvement(Weekly)
- Securing Files and Folders
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- Email Support
- Weekly Report
Pro-Enterprise Plan
$240 /Month
- Database Backup(Daily)
- Site Backup(Daily)
- 24/7 Uptime monitoring
- Performance Monitoring
- Google Analytics connected
- Malware removal(Daily)
- Database Optimization
- Security Scan (Daily)
- Basic Bug fixes & website edits
- Website Content update(Daily)
- Site speed Improvement(Daily)
- Securing Files and Folders
- Broken Link audit Monitoring
- DNS Security Monitoring
- Disk Space Monitoring
- Cache Management and Monitoring
- Developer Assistance Available
- Verify site crawlability
- Mobile usability
- Email Support
- Weekly Report
Basic Plan
$30 /mo
- Full Database backup(Monthly)
- WordPress core backup(Monthly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
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- E-mail Support
- Weekly Report
Standard Plan
$100 /mo
- Full Database backup(Weekly)
- WordPress core backup(Weekly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
- Adding news and blog posts
- Refreshing sitewide images
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- E-mail Support
- Weekly Report
Pro-Enterprise Plan
$250 /mo
- Full Database backup(Daily)
- WordPress core backup(Daily)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
- Adding news and blog posts
- Refreshing sitewide images
- Advanced Website customisation
- Setup security and monitor
- Content creation and updates
- E-commerce Support
- Basic SEO Ranking Report
- E-mail Support
- Weekly Report
Basic Plan
$24 /Month
- Full Database backup(Monthly)
- WordPress core backup(Monthly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
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- E-mail Support
- Weekly Report
Standard Plan
$80 /Month
- Full Database backup(Weekly)
- WordPress core backup(Weekly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
- Adding news and blog posts
- Refreshing sitewide images
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- E-mail Support
- Weekly Report
Pro-Enterprise Plan
$200 /Month
- Full Database backup(Daily)
- WordPress core backup(Daily)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
- Adding news and blog posts
- Refreshing sitewide images
- Advanced Website customisation
- Setup security and monitor
- Content creation and updates
- E-commerce Support
- Basic SEO Ranking Report
- E-mail Support
- Weekly Report
Emergency Issue
$60 /One time
- 1 Emergency Issue
- Bug and issue discovery
- Fix Bug
- Website backup
- 1-5 hours turnaround
- Fix Report
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Regular Issues
$150 /One time
- Upto 5 website issues
- Bug and issue discovery
- Fix Bugs
- Website backup
- 1-5 days turnaround
- Fix Report
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Prototyping/MVP
$400 /One time
- Upto 10 website issues
- Bug and issue discovery
- Fix Bugs
- Website backup
- 1-5 weeks turnaround
- Fix Report
- Website Features Analysis
- Custom Features development
- Hosting setup and deployment
Basic Plan
$24 /Month
- Full Database backup(Monthly)
- WordPress core backup(Monthly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
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- E-mail Support
- Weekly Report
Standard Plan
$80 /Month
- Full Database backup(Weekly)
- WordPress core backup(Weekly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
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- E-mail Support
- Weekly Report
Pro-Enterprise Plan
$200 /Month
- Full Database backup(Daily)
- WordPress core backup(Daily)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
- Advanced Website customisation
- Setup security and monitor
- Content creation and updates
- E-commerce Support
- Basic SEO Ranking Report
- E-mail Support
- Weekly Report
E-commerce sites
$400 /One time
- CMS(WordPress)
- Amazing Layout Design
- Theme Integration
- JQUERY Slider Home Page
- Advance Search
- Sign Up, Sign In, Forget Password
- My Account
- Wishlist
- Shopping Cart
- Product comparison
- Payment Gateway integration
- Multiple Product Image
- Real Zoom On Product Images
- Sitemap
- Write A Review
- Email To Friend
- Testimonials
- Share on social sites(facebook, twitter, linkedin)
- Similar Products
- One Month Site Maintenance
WordPress sites
$500 /One time
- Up to 5 pages
- Pre-Made Mobile-Ready Design
- Logo Design
- Integrated Contact Forms w/ Captcha
- Homepage Image or Video Slider
- Up To 10 Client Supplied Images
- Included Stock Images(3)
- News Management (if applicable)
- Your Content, Optimized & Formatted For Search Engine Friendliness
- Rock-Solid Security
- Blog
- Event Calander (if applicable)
- Event Booking (if applicable)
- Testimonials Management
- Newsletter
- Social Media Buttons
- Google Analytics
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- One Month Site Maintenance
Custom sites
$900 /One time
- Up to 15 pages
- Fully Customized, Unique Website Design
- Logo Design
- Complex Contact Forms w/ Captcha, Conditional Logic
- Homepage Image or Video Slider
- Up To 50 Client Supplied Images
- Included Stock Images(10)
- Your Content, Optimized & Formatted For Search Engine Friendliness
- Rock-Solid Security
- Free TLS/SSL Certificate (https)
- Any CMS or Framework
- Google Analytics
- Google Sitemap Submission (SEO)
- Bing/Yahoo Sitemap Submission (SEO)
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- One Month Site Maintenance
Basic Plan
$24 /Month
- Full Database backup(Monthly)
- WordPress core backup(Monthly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
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- E-mail Support
- Weekly Report
Standard Plan
$80 /Month
- Full Database backup(Weekly)
- WordPress core backup(Weekly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
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- E-mail Support
- Weekly Report
Pro-Enterprise Plan
$200 /Month
- Full Database backup(Daily)
- WordPress core backup(Daily)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
- Advanced Website customisation
- Setup security and monitor
- Content creation and updates
- E-commerce Support
- Basic SEO Ranking Report
- E-mail Support
- Weekly Report
Are you looking to outsource web hosting support? Do you require staff to keep your technical support department running and take care of your valuable customers? You are at the right place. We offer 24×7 support coverage through our Support Engineers. A team of Redhat/Microsoft Certified Technicians will be working each day for your company. This will make your support operations more effective, as the support team will be more familiar with your business operations. All our support teams are supervised by a Quality Manager, who will be monitoring customer communications and ensuring that your Company gets the best quality support for your customers. We will take care of your hosting clients while you focus on your business.
24X7 SUPPORT COVERAGE
Prompt assistance from a friendly support professional ensuring guaranteed response times. You can open a ticket to us any time of the day or night, and we will be here to respond.
LEVEL 1 SUPPORT
This is the initial Support Levels for basic customer issues. They handle all support cases which can be closed by using basic tools like hosting control panel, custom scripts, etc.
WHITE LABEL SUPPORT
100% transparent support under your brand name and corporate identity. We'll carry out all our support services under your brand and company's identity.
LEVEL 2 SUPPORT
These are more in-depth technical Support Levels than 1st Level Support and therefore costs more as the technicians are more experienced and knowledgeable.
HELPDESK SUPPORT
Your customers can enjoy 24×7 helpdesk support. We listen to all their problems and ensure that we give them perfect solution every time.
LEVEL 3 SUPPORT
The 3rd Level Support Engineers are experts who cover both Level 1 & 2 Support, and also do research and development of solutions to new or unknown issues.
Startup
$100 /Month
- 24×7 Support Coverage
- L1 Support
- L2 Support
- L3 Support
- L3 tickets will be escalated and solved in 12 hours
- Helpdesk Support
- Control Panel Administration
- Data Center Contact
- 3rd Party Software Installation
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- Server Consultation
- Services Monitoring
- Server Administration
- Server Update
- New Server Setup
- Server Migration - upto 1 / mo
- Number of L1 and L2 Tickets: Upto 100 / Month
- Number of L3 Tickets: Upto 10 / month
- Number Of Domains Per Server: 100
- Number Of Servers: Upto 10
- Response Time: 30 Mins
- Resolution Time: 4 Hrs
Standard
$500 /Month
- 24×7 Support Coverage
- L1 Support
- L2 Support
- L3 Support
- L3 tickets will be escalated and solved in 6 hours
- Helpdesk Support
- Control Panel Administration
- Data Center Contact
- 3rd Party Software Installation
- Livechat Support
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- Pre-Sales And Billing Support
- Server Consultation
- Services Monitoring
- Server Administration
- Server Update
- New Server Setup
- Server Migration - upto 1 / mo
- Number of L1 and L2 Tickets: Upto 200 / Month
- Number of L3 Tickets: Upto 50 / month
- Number Of Domains Per Server: 200
- Number Of Servers: Upto 30
- Response Time: 30 Mins
- Resolution Time: 4 Hrs
Pro-Enterprise
$1200 /Month
- 24×7 Support Coverage
- L1 Support
- L2 Support
- L3 Support
- L3 tickets will be escalated and solved in 4 hours
- Helpdesk Support
- Control Panel Administration
- Data Center Contact
- 3rd Party Software Installation
- Livechat Support
- Server Hardening
- Server Optimization
- Pre-Sales And Billing Support
- Server Consultation
- Services Monitoring
- Server Administration
- Server Update
- New Server Setup
- Server Migration - upto 1 / mo
- Number of L1 and L2 Tickets: Upto 600 / Month
- Number of L3 Tickets: Upto 100 / month
- Number Of Domains Per Server: 300
- Number Of Servers: Upto 60
- Response Time: 30 Mins
- Resolution Time: 4 Hrs
Basic Plan
$24 /Month
- Full Database backup(Monthly)
- WordPress core backup(Monthly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
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- E-mail Support
- Weekly Report
Standard Plan
$80 /Month
- Full Database backup(Weekly)
- WordPress core backup(Weekly)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
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- E-mail Support
- Weekly Report
Pro-Enterprise Plan
$200 /Month
- Full Database backup(Daily)
- WordPress core backup(Daily)
- Update WordPress
- Update Plugins
- WordPress Plugin installation
- Update wordpress Theme
- Uptime Monitoring
- WordPress Performance Monitoring
- Malware Clean-up
- Site Speed Optimization
- WordPress bugs fixes
- Advanced Website customisation
- Setup security and monitor
- Content creation and updates
- E-commerce Support
- Basic SEO Ranking Report
- E-mail Support
- Weekly Report
Let's talk about your Project
You’ve probably already put a lot of time and effort into creating your dream website, (and if you haven’t, we’d love to help you with that too) so let us help you with your ongoing website maintenance and support or designing of your website.